Anonymous
map-marker Fort Lauderdale, Florida

Arrigo Dodge Oil Change Review from Fort Lauderdale, Florida

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I recently purchased a 2015 dodge challenger. I took it to Arrigo Dodge for an oil change, tire rotation and a recall on the instruments cluster. After being there waiting for 5 hours and 21mns; i was told by one of their reps that they wont do the tire rotation because they're affraid they might scratch my rims. Thats after i paid for the service. I requested to speak to the service and of course "HE DOESN'T WORK ON MONDAYS".
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Reason of review:
Poor customer service
Anonymous
map-marker Orlando, Florida

Truck Review

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I found a truck I wanted on the Internet drove 1 hour to see it.It wasn't even at there dealership.Than they said they could get it next day.They jacked the price up about 4500.dollars from what I was quoted on the net.what a joke. I walked our they suck.dont by from them unless you want to be cheated
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Reason of review:
Pricing issue
Jadarian Kxv
map-marker Moncks Corner, South Carolina

Stay Away

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This is the worst dealership ever. They have no idea of how to treat a customer and their ignorance is beyond understanding.I do not know what kinda of game they are playing at this dealer. I wish I never buy vehicle from them and recommended to stay away. They just trick you in the sale and never keep promises. I will never buy a car from Arrigo and i will make sure people are aware of whats going on!!! Don't be fooled by shady sales managers at Arrigo they will tell you whatever you want to hear to get you in the vehicle!
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Loss:
$1000
Reason of review:
Poor customer service
Anonymous
map-marker Miami, Florida

Deceptive practices and bait/switch

Twice I saw cars on their site, called and confirmed car was available, came down and was told car was sold day before. What is wrong that they can't confirm stock? One such car they left up on website for month so, I called, knowing car wasn't there, was told again it was, asked them to confirm it was on lot, was told yes..outright lie. I was near area so I dropped by, guess what it sold day before..I clarified told them it was month before. Salesperson blanched. I walked out. Again a friend looked on site, saw two cars they were interested in.. One sold first salesperson said, and second was "on lot" we asked to see it and were on way, I called back and spoke to someone else, oh car sold.. When? She didn't know..difference in my calls was five minutes.. Was there anything else I was interested in? Yes a dealership with honesty
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Bryanna P Rge
map-marker Livingston, New Jersey

Bad sales person. Rude,pushy.Financial man,didnt want to be there with us.made us feel like crap!!

The salesman made us feel like we were ***. Myself& my boyfriend-both wirk@***d jobs. Hounded me for info i was unable to get,address verification from bank.I had just moved. Finnaly got from insurance company. Was told could not fax. In the pouring rain had to drive over 15 miles just to give it. The financial man didnt want to be there with us& made us feel it. We will NEVER go there, not even for service. Nor will we we tell anyone to go there. We will actually tell them NOT to. After, tried to get survey form, called3 times salesman. He would ok, never received. Called& spoke to sales manager, he also said ok. Its now 5 months since purchase& im here instead. Never received it. I bought a car last november from Rick Case. BEST experience ever. Arrigo will never see, or hear from us again& non of our friends either!!!!
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gingershe s
map-marker Augusta, Georgia

Arrigo dodge: west palm beach, florida

The last time, I went for an oil change. I apparently needed work done on an axel. $300+ later, my car was driving extremely bumpy and my steering wheel was shaking. I am in now in need of a transmission flush. I called for a quote (gave the year/model of my vehicle). They quoted me $119. I live 30 mins from the dealership. I get there and they say they misquoted me and that it is in fact $269. Horrible customer service! I speak to the manager. He offers a $30 rebate. I call and speak to a supervisor, the problem is not resolved. I will never purchase another Dodge and will take my business elsewhere!
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Jsean Svy
map-marker West Palm Beach, Florida

New truck with dent

I bought new 09 1500 ram trx, the tailgate had a dent. They said they could get it out with paitless dent removal,which they couldnt.They offered to do body filler and paint it, which I said that is not good enough its brand new. I told them brand new tailgate or stepsides in return.They said no,stepsides retail for 580 that seemed fair.I called corporate head.they said they would help,after talking to five people I still had the same answer. Corp. would not let me talk to Scott Davis there boss.I got nowhere through corporate and got treated badly by manager
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Loss:
$800